Humble Hello reads sensitive things — your inbox, your calendar, your contacts. You deserve to know exactly what we do with that data, and what we don't. This page is the answer. No legal-ese theater.
Humble Hello scans your inbox, calendar, and contacts to help you stay in touch with the people who matter. We use your data only to power your experience. We don't sell it. We don't share it without your explicit consent. We don't train AI models on your inbox content. You can export or delete everything at any time.
Humble Hello is operated by Humble Hello, LLC ("Humble Hello," "we," "us"), based in Indianapolis, Indiana. Contact: tom@humblehello.com.
When you sign up, we collect your name, email address, profile photo, and (during onboarding) your home address. The address is required only because we send physical cards on your behalf, and we need a return address.
With your explicit consent, we read:
Standard application logs: IP address, device type, pages visited, actions taken. Used to keep the service running and debug issues. Retained for 30 days unless relevant to a security investigation.
If you upgrade, our payment processor (Stripe) collects your payment method. We never see your full card number.
During onboarding, you have the option to contribute anonymized contact data to the Humble Hello Network — a shared pool of verified contact information that improves enrichment for everyone, like how Waze improves directions for every driver. This is opt-in. You can change your preference any time in Settings.
When you opt in, we contribute factual contact data (name, current company, current email, current phone) on contacts you have an established relationship with. We do not contribute personal notes, journal entries, or anything you've marked private. We honor any contact's request to be removed from the network within 30 days.
Regardless of where you live, you can:
If you're in the EU, UK, or California: you have additional rights under GDPR and CCPA, including the right to lodge a complaint with your data protection authority and the right to portability. Contact tom@humblehello.com with any rights request — we respond within 30 days.
Do Not Sell or Share My Personal Information: we don't sell or share your personal information for cross-context behavioral advertising. The Humble Hello Network is opt-in, contribution-based, and not a sale under CCPA.
We use a small set of vendors to operate Humble Hello. Each is contractually bound to use your data only to provide their service to us:
We do not transfer data to vendors outside the United States. If you're an EU user, data is stored in the US under Standard Contractual Clauses.
We retain your data while your account is active. When you cancel, your account data sits dormant for 30 days (in case you change your mind), then is permanently deleted. Application logs are retained for 30 days. Payment records are retained for 7 years per US tax law.
All data is encrypted in transit (TLS 1.3) and at rest (AES-256). OAuth tokens are stored encrypted with row-level security. We do not store your Google or Microsoft password — authentication happens via OAuth. Access to production systems is restricted to the founder.
If we ever experience a data breach affecting your account, we'll notify you within 72 hours.
The Humble Hello Chrome Extension is a separate product feature from the core web application but operates under the same overall privacy practices described above. This section describes how it specifically accesses, processes, and transmits data on LinkedIn.
The Extension allows authenticated Humble Hello users to:
The Extension only operates on linkedin.com pages and only when explicitly invoked by the user.
When you click the Humble Hello icon while viewing a LinkedIn profile, the Extension reads publicly visible information from that profile page, including:
Additionally, when you open LinkedIn's Contact info modal yourself, the Extension may read email address, phone number, birthday (month and day), address, personal websites, and linked social handles — but only if displayed by LinkedIn. The Extension never clicks the Contact info link on your behalf. It only reads what you have already opened.
When you use the Extension, profile data may be transmitted to: Humble Hello's servers (humblehello.com) to run AI analysis, save contacts, and synchronize with your existing contacts; Anthropic's Claude API (api.anthropic.com) to generate communication insights — Anthropic processes the data on a per-request basis and does not retain it for model training; and the Google Contacts API (people.googleapis.com) if you have authorized Google Contacts sync, so contacts saved via the Extension are mirrored to your Google Contacts. The Extension does not transmit data to any other third parties. It contains no advertising trackers, analytics SDKs, or remote code execution.
The Extension uses an API key generated when you first connect it to your Humble Hello account. This key is stored locally in your browser via Chrome's secure storage and is sent only to humblehello.com. You can revoke access at any time by disconnecting from the Extension's popup, removing the Extension from chrome://extensions, rotating your API key in your account, or closing your account.
The Extension is designed to operate within LinkedIn's User Agreement. It does not automate clicks, scrape data without user initiation, or bypass LinkedIn's access controls. All data captured is publicly displayed information you are already viewing through your own authenticated LinkedIn session.
When you save a LinkedIn profile as a contact in Humble Hello, you are processing personal information about another individual. As described in our Terms of Service, you are responsible for ensuring you have an appropriate basis to do so under the laws applicable to you and your contacts. Humble Hello acts as a data processor for the contact data you save; you are the data controller for those records.
Humble Hello is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has signed up, contact us and we'll delete their account.
We'll update this policy as the product evolves. When we make material changes, we'll email you and update the version number at the top of this page. Your continued use after a material change constitutes acceptance.
Questions, requests, complaints, or feedback: tom@humblehello.com
Humble Hello, LLC
Indianapolis, IN, USA